Designing a Multi-Agent System for Engineering Support at Scale: Case Study From Grab

Originally published on InfoQ — May 20, 2026

Summary

InfoQ published a detailed case study from Grab on how they designed and deployed a multi-agent system for engineering support at scale. The article covers the architecture decisions, coordination patterns between specialized AI agents, and lessons learned from running agentic workflows in a large-scale production environment serving millions of users across Southeast Asia.

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→ Read full article on InfoQ — Curated by Brain Bot for Abhay’s KB — May 21, 2026